Privacy policy
Privacy Policy
We guarantee never to spam you or sell your email address to anyone.
LogoOnWings is legally and morally bound to protect your personal information, e.g. name, address, etc. and to handle it according to strict guidelines. This is an obligation that we take very seriously indeed. In particular, we are totally opposed to spam and would never sell your email address to anyone.
What information do we collect?
The only information we collect about you is the information you provide to us yourself through our standard forms, other correspondence we may have with you and any technical information gathered automatically when you use our website, for example details of your Internet browser type.
This data can include but is not limited to;
Name, Email, Telephone Number, LinkedIn Profile, Address.
How can I manage my data?
All your personal information is visible, accessible and editable from your “Account” page.
Additional information such as drafts and final revisions are located on the “Order” page.
If you wish to remove or delete your account completely from our platform, you will need to contact us directly via our contact us page, email, telephone, or live chat.
A copy of your data for portability can be acquired by reaching out to us via the contact us page, email, telephone, or live chat.
If you wish to remove yourself from our promotional material, you can do so via the Unsubscribe link found on each email as well as via the Unsubscribe from Newsletter button found on your “Account” page. This will remove you from all promotional lists. Please note that you will continue to receive transactional emails as these are essential to the operation of your order and the service we provide.
Cookies
In common with the vast majority of commercial websites, we use “cookies” to enable us to provide a more user-friendly service. Most web browsers automatically accept cookies, but you can usually change your browser settings to disable them. Doing so may affect website performance.
Our advertising and affiliate partners such as Google may also use cookies, and we may have access to the resulting data.
3rd Parties
We employ other companies and individuals to perform functions on our behalf, such as freelance consultants. These individuals may have access to personal information needed to perform their functions but may not use it for any other purpose.
With your permission, we may distribute your details to selected partners. You may opt out at any time.
Security Guarantee
Not one of our customers has ever reported fraudulent use of a credit or debit card as a result of purchases made with us. We provide a full refund if unauthorized use occurs through no fault of your own.
Secure Transactions
LogoOnWings uses Secure Sockets Layer (SSL) security within its online order systems to ensure that your personal information is protected.
Secure Payments
You may choose to have your secure online payment handled through PayPal.
PayPal encrypts every transaction and never shares your financial information with us.
Security Procedures
We follow strict security procedures in the storage and disclosure of your data to prevent unauthorized access. Identity verification may be required before we disclose sensitive information.
Contact for Privacy Concerns
For any privacy-related questions, please contact us at:
Email: getmealogo@logoonwings.com
Phone: +1 332-222-3080
Opt-Out Instructions
At logoonwings.com, we respect your right to control your personal information. If you do not want to share your personal information with us or our partners, you can opt out at any time.
Methods to Opt-Out:
Email Opt-Out: Click the “Unsubscribe” link at the bottom of any email.
Website Opt-Out: Do not fill out any forms or provide information.
Phone Opt-Out: Inform our customer service representative or email us.
Opt-Out Process:
Send an email to getmealogo@logoonwings.com with subject line “Opt-Out Request”.
Include:
Name
Email Address
Phone Number (if applicable)
Preferred communication to opt out
We will process your request within 10 business days.
Important Notes
Opting out may limit access to exclusive offers and updates.
We may still contact you for administrative purposes such as system updates or policy changes.
For assistance, contact us at getmealogo@logoonwings.com or +1 332-222-3080.
Terms & Conditions
The following terms and conditions apply to projects undertaken by logoonwings.com
Revision Policy
Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
Refund Policy
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless LogoOnWings cancels or ends your Contract for a reason other than your breach or non-execution.
All requests for refund will be as per the following arrangement:
You make a solicitation when the underlying ideas for a logo are provided. However once you approve or ask for changes in the initial designs, the refund offer will be void and a request for refund will not be entertained.
Once the project has been entered in revision phase, the refund offer will be void and a request for refund will not be entertained.
On the off chance that demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).
No request for refund will be entertained after inaction by the customer after 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.
No request for refund will be entertained if the customer goes unresponsive at any point of time for 5 working days.
All refund request should be made to the support department. logoonwings.com reserves the right to approve/reject any and all refund requests based on an individual case to case premise.
No refund will be entertained after the final files have been delivered.
For Website bundles, no refund will be entertained once the initial design mock up has been revised or the inner pages have been created with client’s approval.
All requests for refund must be communicated to the support department. logoonwings.com, in light of the infringement of your user agreement reserves all authority to affirm/object your solicitation on an individual case to case premise.
For LogoOnWings/Custom bundles, refund will be apply just the same as on the single packages.
For instance, in the event that you request for a logo and web design and approve of the logo, you are eligible for the refund of the website service at the time of initial design only.
A refund request should have a legitimate reason which must be qualified against the outline brief and client input for revisions. Unless an idea has not been composed as per brief, a refund will not be approved however discount won’t be given however further revisions will be provided until you are satisfied.
It is also to be noted that, under any circumstances, both parties (LogoOnWings & Client) agree not to attack/criticize each other and any of its employee, associate/s or partner/s publicly (on public forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on forums, blogs, community groups or any social media in a way which brings bad name to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.
Money Back Guarantee depends on that the request is set in accordance with some basic honesty. Where a client has placed design orders with more than one agency for the same job, with the intention of claiming a refund, LogoOnWings does not consider this to be good faith. In such instances, we reserve the right to decline a refund request.
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
100% unique design guarantee qualifies you for a new logo if the logo designed by LogoOnWings is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and LogoOnWings won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
How To Claim Your Refund
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
Specify your concern and claim your refund through any of the following three modes :-
• i. Phone: +1 332-222-3080
• ii. Live Chat.
• iii. Email: getmealogo@logoonwings.com
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to LogoOnWings and you would not legally be allowed to display any version of the design sent by the company.
If you have any questions or concerns about our Refund Policy, please get in touch with us at getmealogo@logoonwings.com
Mr Account / My Account
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer.
Customer Support
We offer 24-Hour Customer Support to address your questions and queries.
You can get in touch with us at whatever time and we promise a prompt reply.
Correspondence Policy
YOU concur that LogoOnWings is not at risk for any correspondence from email address (es) other than getmealogo@logoonwings.com
or any phone number not listed on our website https://logoonwings.com/
Money Back Guarantee
We are extremely confident of the work we do which is why we back it up with a money back guarantee.
100% Unique Design Guarantee
At LogoOnWings, we promise that all of our logos are produced using scratch and fully comply with your design brief.